Check-ins and the Inbox

Everything that needs you lands in one place: client messages, weekly check-ins, clients who have gone quiet, and swapped lifts.

Open the Inbox tab. The most urgent is on top.
Tap one to open it. For check-ins and quiet clients, a draft reply is often ready, written from what Coachtor knows about their week.
Change anything, tap Rewrite with AI, or write your own.
Tap Send. It goes in your name. Nothing sends until you tap.

Check-in questions

Each client gets a weekly check-in. Set the questions on their record, under Setup. When it is due, the client sees Check in in their app.

A client is flagged when nobody has heard from them and they are missing sessions. They show on Today and in the Inbox before they cancel.

Welcome, weekly and plan-changed messages can line up as drafts for you to send. Turn them on or off under Messages that line up.