Help center / For clients

Your account, and deleting it

Sign out, take a copy of your record, or delete your account for good.

1. Clients: open the Me tab. Coaches and gym owners: scroll to the bottom of the screen and tap Your account. On a computer, it is at the bottom of the left menu.
2. You see the email you are signed in as. Sign out leaves your record as it is.
3. Want a copy first? On the Progress tab, tap Your record, then Take a copy for a PDF and a data file.
4. To delete, tap Delete my account. Read what goes and what your gym keeps.
5. Type DELETE and tap Delete my account for good.

What goes

Your profile and sign-in, workouts, messages, photos, videos, voice notes, consult recordings and form answers, straight away. Nobody can bring it back, including us.

Coaches and owners

Hand off or archive your clients first. A gym owner deletes last. Full details are on the support page.