Terms of use

Last updated Oct 29, 2026

These are the rules for using Coachtor, the app and this website. By using Coachtor you agree to them. They sit alongside our privacy policy, which says what we store and why.

The short version: be decent to the people you train with. No abuse, threats, harassment, hate or sexual content, ever. If someone sends you something like that, report or block them from the conversation and we will act within 24 hours.

Who Coachtor is for

• Coaches, the clients they invite, and gym owners. Every account starts from an invite.
• You must be at least 13. If you are under 18, a parent or guardian should know you use it.
• Keep your sign-in to yourself. You are responsible for what is sent from your account.

What is not allowed

We have no tolerance for objectionable content or abusive users. In messages, voice notes, photos, videos, notes and anything else you put in Coachtor, do not:

• Threaten, bully, harass or stalk anyone.
• Send hate speech, or content that attacks someone for who they are.
• Send sexual content or nudity, or anything unwanted of a sexual nature.
• Encourage self-harm, or dangerous training or eating.
• Send spam, scams, or links meant to trick someone.
• Share someone else's private information without their permission.
• Break the law, or try to get into an account or data that is not yours.

Reporting and blocking

• Report: in any conversation, tap the ··· at the top, then Report. Pick what happened and send. The person is not told who reported them. Their latest message goes with the report.
• Block: in the same menu, tap Block. Their messages and reminders stop reaching you. Nothing already in the conversation is deleted. You can unblock them from the same menu.
• You can also email support@coachtor.com about anything you see.

What we do about a report

• Our team reads every report within 24 hours.
• When something breaks these rules, we remove it and can suspend or close the account of the person who sent it.
• If someone may be in danger, call 911 in the US. You can call or text 988 at any time.

Coaching is not medical advice

• Coachtor helps a coach plan training and keep records. It does not give medical advice, and neither does any AI in it.
• Talk to a doctor before starting a new program, and stop if something hurts. Your coach is responsible for the coaching they give you.
• AI writes drafts from the coach's own client records. Nothing an AI writes reaches a client until a coach reads it and taps send.

Your account and your data

• What you log is yours. You can take a copy and delete your account from inside the app at any time: the Me tab for clients, Your account for coaches and gym owners.
• A coach who deletes their account first archives each client or hands them to another coach, in the same steps. A client's history is never deleted because their coach left.
• We can suspend or close an account that breaks these rules, and will tell you why by email unless doing so would put someone at risk.

Payments

There is nothing to buy inside the app. Gyms and coaches pay for Coachtor as a business subscription outside the app. Any payment between a client and their coach is between the two of them.

Changes to these terms

When we change these terms, we update the date at the top and say what changed here. If a change matters for how you use Coachtor, the app tells you before it takes effect.

Contact

Questions about these terms: support@coachtor.com.